At MMJ Canada, we understand how important it is to stay connected with our valued members. That's why we want to make sure that you receive all our important emails straight to your inbox.
Sometimes emails land in your junk/spam box if you do not have the sender of the email saved on your contact list. Whitelisting us with your email provider will ensure that all emails from MMJ will be delivered to your inbox.
What does it mean to whitelist an email?
A whitelist provides your email provider with a list of email addresses that you would like to receive emails from. Whitelisting us allows you to avoid the hassle of fishing through your junk/spam folder for important emails.
How do I whitelist an email address?
Whitelisting an email address requires different methods depending on your email provider. In general, most providers have an address book, whitelist, or safe list that you can add an email address to.
Here is a brief outline of how to whitelist us for various email providers.
How to whitelist on Gmail
Navigate to the top-right corner of the screen and select the gear icon and select "show all settings" from the dropdown menu
Click on the tab labelled "Filtered and Blocked Addresses" to navigate to the existing filters section.
Create a new filter with the following address: [email protected]
Check "never send it to spam" and create a filter.
How to whitelist on Gmail Mobile App
Navigate to the Spam or Junk Folder of your Gmail application.
Click on the message that you would like to white list.
Click on the dotted line in the top-right-hand corner.
Select " Report not spam from the drop-down menu"
How to whitelist on Microsoft Outlook
Go to options under the settings icon of outlook
Navigate to Junk Email
Click on safe senders.
Add [email protected] to safe senders and click on the add button.
Save the settings.
How to whitelist on Outlook Mobile App
Click on the email that you want to whitelist.
Go to the three dots located top-right corner.
Choose "Move to focused inbox" from the drop-down menu.
Choose " Move this and all future messages" when prompted by a pop-up screen.
How to whitelist on Yahoo
Click on the settings icon, and select "More settings" from the drop-down menu.
Choose "Filters from the menu on the left and click on "add new filter".
Fill out the from section with: [email protected]
Send emails from this address to the inbox.
How to whitelist on Yahoo Mobile App
Click on the sidebar and navigate to your spam folder.
Find the email that you would like to whitelist.
Move the email to the inbox.
How to whitelist on other email providers
Unfortunately, there is no standard method to whitelist an email address. However, in general, you will be able to whitelist an email address through these two methods:
By adding the address or its domain to the address book of the email application.
Clicking on our email in the junk mail and moving it to the safe sender's list or your inbox.
If neither of the options are available, contact the support team of your email provider, and they should be able to help you out.