Once you have submitted a Refund Request, and your request has been approved, you will receive a refund code via email. This refund code is equivalent to the dollar value of your refund, and can be redeemed at checkout toward your next purchase.

A refund code looks like this:

refund_123456

To redeem your refund code, click to enter a code, type in refund code and click Apply coupon.

If your refund includes free shipping, this coupon will also apply toward free shipping.

Refund codes not expire!