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An item I ordered is Out of Stock?
An item I ordered is Out of Stock?

Choose to substitute an out-of-stock product with a similar one or get store credit instead

Chloe avatar
Written by Chloe
Updated over a week ago

In the rare event an item in your order has run out of stock, we have two options available to help make this situation a little easier for you.

  1. The option to substitute the out-of-stock product with a similar one. Our team takes great care in selecting these substitutes, ensuring they are of the same high quality and meet your specific needs. Your order will be fulfilled without any delays.

  2. Choose to receive store credit instead. This credit can be used towards any future purchase. Our team will be in touch with you in an email to provide updates and store credit, making sure you are kept in the loop every step of the way.

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