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Questions regarding our payment processes and fees
Do You Charge Tax?
Do You Offer a Compassionate Discount?
How do I use my refund code?
Why Am I Being Charged Tax?
Why Was My Order Canceled?
How we manage Safety and Privacy concerns
Do You Use Discrete Packaging?
How is My Personal Information Kept Secure?
Is Ordering From MMJ Safe?
What is the Importance Of 2FA Verification?
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Get in touch with the MMJ Canada Team
Contact Us
Do you have a phone line?
How Do I Contact MMJ?
How do I get a refund?
Why Am I Not Receiving MMJ emails?
Our most frequently asked questions
An item I ordered is Out of Stock?
Are Product Images Real?
Do you accept returns?
FAQs
How do I update my address and account info?
Questions regarding signing up, your account, and membership rewards
Do You Offer Referral Rewards?
Do You Offer Wholesale & Vendor Partnerships?
How Can I Earn Bonus Points? Leave a Product Review!
How do I check my points balance/redeem my points?
How do I use my Wishlist?
Introductory information for all of our product categories - Flower, Concentrates, Edibles & Vapes
How do the Disposable Vapes Work?
How often do you restock products?
Virtual Gift Card Terms & Conditions
Virtual Gift Cards
Questions regarding minimums & fees, tracking, missing orders & more.
Do You Offer Same-Day Delivery? Vancouver & The Lower Mainland
Do you ship internationally?
Should I Choose Signature Required?
What If Order Wasn't Delivered?
What is Your Refund Policy?